Route Delivery Accounts Manager – CSR

Job Type: Full-Time | Salary: from $46,000 a year
APPEARA, a 5th generation, 107+ year family owned company is seeking a career minded individual wanting an independent work environment to join our team of route account professionals.

– Strong customer service skills

– Works independently, making decisions in the best interest of both the customer and company

– Able to pass DOT physical and drug test

– Must be bondable

– Carry bundles weighing more than 85lbs

– Clean driving record (1 ticket or less in past 3 years), valid driver’s license

– Safely operate and back up step van and/or route delivery vehicle


Run a scheduled route performing textile rental services to 20‐40 customers per day. Rental products include uniforms, entrance mats, linens, etc. A successful RAM/CSR will create positive interactions at each stop, ensuring customer satisfaction.

 Work Performed 

– Loads delivery vehicle with clean products.

– Review customer invoices for accuracy.

– Communicate with customers upon delivery & resolve any issues timely.

– Collects cash payments; keeps record of collections; deposits collections daily; monitors and supports A.R. department with customer credit collections.

– Manages customer inventory levels.

– Gather soiled products from customer location.

– Unload soiled products and organize accordingly.

– Maintains current customers and looks for growth opportunities.

– Other duties as assigned supporting superior customer service.

 Equipment Used 

– Route delivery vehicle

– Rolling carts, tubs and/or hand trucks

– Office Equipment: handheld computer, computer, copier, etc.

Appeara Offers 

– Generous starting wage & bonus incentives

– Health, Vision & Dental Insurance

– 401(k) Match

– Paid Time Off

 Work Schedule

– 4‐day work schedule, Monday – Thursday (to average 40‐45 hours per week).

We’d Love to Hear From You